Ubisoft Offers Frustrated Star Wars Outlaws PS5 Players a Trinket and Loyalty Points After Early Access Progress Loss
In the aftermath of a recent Star Wars Outlaws update, Ubisoft has found itself in hot water with PlayStation 5 players who paid extra for early access only to lose hours of gameplay progress. The issue arose after the release of patch 1.000.002, which, unbeknownst to many players, rendered their current saves incompatible with the updated version of the game.
When the patch was rolled out, Ubisoft warned players that continuing with their existing save files could lead to severe issues, including progression blockers. The company’s solution? Start a new game from scratch—a directive that did not sit well with those who had invested significant time and money into the game during its early access period.
Ubisoft’s initial message was clear yet frustrating for many:
"We rolled out a maintenance to make sure everyone is playing the latest version of the game. As one of the players affected who had access to an older version, we are aware you might be encountering some issues after this recent patch. We sincerely apologize for any inconvenience... Once you’ve confirmed you have the latest version, please start a new save to fully enjoy Star Wars Outlaws as our team intended. If you continue on a prior save you will unfortunately face issues and progression blockers."
The response from players was swift and filled with frustration. Many lamented the loss of hours of gameplay progress, especially since this occurred during the early access period, which was exclusively available to those who purchased the game’s Gold Edition, priced at over $100.
To address the backlash, Ubisoft offered a "make-good" in the form of an in-game Trailblazer trinket and 100 Ubisoft Connect Units. These loyalty points can be used for in-game rewards and discounts at the Ubisoft Store, but the gesture was not enough to appease many disgruntled players.
In a follow-up email to affected players, Ubisoft stated:
"We fully acknowledge that asking you to start a new game is not the best experience, especially during the early access period, and for that we apologize. To make your return to the Outer Rim a little more special, we are granting you an in-game Trailblazer trinket as well as 100 Ubisoft Connect Units (to redeem for in-game rewards, for example). We appreciate your patience, and we hope you enjoy the game."
However, the compensation was met with skepticism and disappointment by the player community. Reddit user 00schneider voiced the sentiment of many when they said, "I lost 15 hours of progress... It sucks that they couldn't just release a hotfix. Yes, the compensation for it is laughable. At least they could've given us some materials to upgrade our vehicles and the blaster a little faster. But the game is still fun, and I hope no other game-breaking bugs appear."
Other players, like redditor Flash__PuP, who had yet to encounter any issues, expressed concern about updating their game. "I’m 20hrs in with three maxed out experts and max affinity with Pyles and all others at good standing. This makes me just want to pack it in," they said, reflecting the growing anxiety among players about potential future losses.
The situation underscores the challenges developers face when rolling out updates, especially during early access periods where players have invested both time and money. While Ubisoft’s attempt to make amends with the in-game trinket and loyalty points may have been well-intentioned, it fell short of satisfying a player base that felt their time and efforts were undervalued.
For those interested in the broader gaming landscape, including recent updates and game releases, Sony has recently revealed its PlayStation Plus games lineup for September 2024. You can read more about it here.
For additional details on Ubisoft’s response to the Star Wars Outlaws issue, you can find the full story here.
As the gaming community continues to react, it remains to be seen whether Ubisoft’s efforts will be enough to regain the trust of its dedicated player base.
Star Wars Outlaws is one of the most anticipated games set in the expansive and beloved Star Wars universe. Developed by Ubisoft, the game promises to deliver an open-world experience filled with rich storytelling, detailed environments, and thrilling gameplay that captures the essence of the Star Wars galaxy. As the first truly open-world game in the Star Wars franchise, Star Wars Outlaws offers players the freedom to explore, interact with, and immerse themselves in a universe teeming with adventure, danger, and intrigue.
A Bold New Story in the Star Wars Universe
Star Wars Outlaws introduces players to a new protagonist, Kay Vess, a cunning and resourceful scoundrel navigating the treacherous underworld of the galaxy. Set between the events of The Empire Strikes Back and Return of the Jedi, the game explores a time when the Galactic Empire is at the height of its power, and the Rebel Alliance is fighting desperately for survival. Against this backdrop, Kay, along with her loyal companion, Nix, becomes entangled in a web of criminal syndicates, bounty hunters, and imperial forces.
The game's narrative promises to delve into the darker, grittier side of the Star Wars universe, where moral choices are rarely black and white. Players will have to make decisions that impact not only the story but also the relationships Kay forms with other characters. This focus on player choice and consequence adds a layer of depth and replayability, as each decision could lead to different outcomes and paths through the game.
Expansive Open-World Exploration
One of the most exciting aspects of Star Wars Outlaws is its open-world design. Players are free to explore various planets, each with its own unique environments, cultures, and challenges. From bustling cityscapes like the criminal hub of Toshara to the desolate wastelands of remote outer rim worlds, the game offers a diverse range of locales to discover.
Exploration is a key component of the game, with players able to traverse planets on foot, in vehicles, or even in starships. The game’s open-world nature allows for a non-linear approach to missions and objectives, giving players the freedom to choose how they want to engage with the world. Whether you want to focus on the main storyline, take on side quests, or simply explore the galaxy at your own pace, Star Wars Outlaws caters to a wide range of playstyles.
Dynamic Combat and Stealth Mechanics
Combat in Star Wars Outlaws combines action-packed firefights with stealthy, tactical gameplay. Kay is equipped with an array of weapons and gadgets that she can use to take down enemies, whether through direct confrontation or by using the environment to her advantage. The game’s combat system is designed to be fluid and responsive, allowing players to seamlessly switch between different strategies depending on the situation.
Stealth is also a significant part of the gameplay, with players able to use cover, distractions, and silent takedowns to avoid detection. This approach is particularly useful when dealing with heavily guarded areas or when trying to escape from a superior force. The combination of combat and stealth mechanics ensures that players have multiple options for how they want to approach each challenge.
Richly Detailed Environments and Characters
The visual design of Star Wars Outlaws is one of its standout features. Ubisoft has gone to great lengths to create a world that feels authentic to the Star Wars universe, with detailed environments that are both visually stunning and packed with lore. From the towering skyscrapers of urban planets to the dense jungles of unexplored worlds, every location in the game is meticulously crafted to provide an immersive experience.
Characters in the game are brought to life with high-quality animations and voice acting, making interactions feel meaningful and engaging. Kay Vess is a complex character with a rich backstory, and her interactions with other characters are shaped by the choices players make throughout the game. This focus on character development and narrative depth adds to the game’s overall immersion, making players feel like they are truly part of the Star Wars universe.
Challenges and Reception
Despite its many strengths, Star Wars Outlaws has faced some challenges, particularly with its early access period on PlayStation 5. As previously mentioned, an update caused significant issues for some players, leading to lost progress and frustration. While Ubisoft has attempted to address these issues with compensation, the situation has highlighted the importance of smooth and transparent communication between developers and players.
However, the game’s overall potential remains strong. With its ambitious open-world design, compelling narrative, and dynamic gameplay, Star Wars Outlaws is poised to be a significant addition to the Star Wars gaming legacy. As the game continues to develop and Ubisoft addresses any remaining issues, players can look forward to an adventure that captures the spirit of Star Wars while offering new and exciting ways to experience the galaxy far, far away.
Looking Forward
Star Wars Outlaws represents a bold step forward for both Ubisoft and the Star Wars franchise. As the first open-world Star Wars game, it has the potential to set a new standard for what fans can expect from the series. The game's combination of exploration, combat, and narrative depth offers a comprehensive and engaging experience that is sure to resonate with players.
As Ubisoft continues to refine and expand the game, players can anticipate even more content, challenges, and adventures in the vast Star Wars universe. Whether you’re a longtime fan of the series or new to the galaxy, Star Wars Outlaws promises to deliver an unforgettable journey filled with action, intrigue, and discovery.